The Smartos management system seamlessly integrates a comprehensive set of functionalities designed to enhance support for various tasks within your workplace, encompassing departments such as reception, customer care, and management. Please view the video below to gain insight into how Smartos can assist each department.
Smartos used for reception department
The Reception Department mostly focuses on the overall data shown on the main screen (Dashboard). Here, daily bookings and space revenue tracking can be overseen. Furthermore, receptionists handle daily bookings and the check-in/check-out process from this interface.
The Notification section will help you stay updated on the activities of the workspace.
Within the Reservation section, you can manage the room status, monitor payment statuses for bookings, and even create new bookings directly from this interface.
The booking history will be recorded and accessible through the History tab.
The Extra Service management feature is used to manage additional services used by customers.
Smartos used for customer services department
The Customer Management feature is where you’ll find stored information on individual customers, team projects, or companies. Here, you can track each customer’s detailed information and their respective bookings.
For inquiries, you can use this section to engage with customers regarding their service requests, encompassing Reservation Requests, Internal Messages, and visit tours.
Incident management is a valuable tool for monitoring and resolving any issues or concerns that customers may encounter.
Smartos used for management department
The Contract management feature assists you in monitoring the contract timelines and payment statuses, ensuring that no signed contracts go unnoticed or unaccounted for.
Payment transaction management enables the storage and automatic calculation of income generated from bookings and expenses associated with the workspace.
Utilizing the Report function, you can aggregate and analyze comprehensive information on revenue, customers, and funding, facilitating a quick and effortless understanding of the business status and customer base of the workspace.
Developed by the Enouvo Group, boasting over a decade of expertise in the information technology domain, Smartos PMS stands as the premier software for apartment and rental management in Vietnam. It represents the intelligent choice for businesses seeking a cost-effective digital transformation solution. Smartos not only features an exceptional technological foundation but also houses a customer service team comprising experienced and committed professionals who consistently strive to deliver top-notch experiences for clients.
So, why delay any further? Seize the opportunity and make the most of the FREE CRM system LIFETIME promotion, exclusively tailored for apartment and rental properties in December 2022.
Leave your contact information here or directly reach out to the hotline at 0905969648 to receive dedicated advice from the expert team at Smartos!